within 30 days of placing your order

we offer a 30 day satisfaction guarantee. if you're unsatisfied with your order please reach out to our dedicated support team support@pixoryofficial.com

damaged books / defects

we offer free reprints on damaged / defected books. If your order arrives damaged or defected please reach out to our dedicated support team support@pixoryofficial.com

design mistakes

unfortunately we cannot offer refunds or reprints due to mistakes made by customers during the editing process. we kindly ask all customers to double check their designs before ordering!